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Sophie & Olivia Lingerie logo

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Returns

How do I start a return?

It’s super easy. To start a return, you can contact us at [email protected]. We’ll send you instructions on how to return the item/order. Items sent back to us without a prior return request will not be accepted. For more information, pl

What’s your refund and return policy?

Orders are eligible for a refund within 30 days after receiving your purchase. If your return is accepted, you will receive an email notification. Your refund will be processed and automatically applied to your original method of payment. Shipping co

When will I get my refund?

If your return is accepted, we will notify you by email. Your refund will be processed, and will automatically be applied to either original method of payment or store credit. Shipping costs are non-refundable. If an order is refunded and your order